Casino Guru Terms & Conditions — Read Before You Play

1. Definitions & Applicability

These Terms and Conditions form a legally binding agreement between Casino Guru (hereinafter referred to as the "Platform," "we," or "Casino Guru") and its users. By accessing this website at casinoguru.im or using any of its services, you are agreeing to all of the terms set out below.

In these Terms, "user" refers to any person accessing the platform — whether registered or not — on Casino Guru. "Services" refers to all betting, casino, analytics, and related offerings provided by Casino Guru.

Casino Guru's terms and conditions may be updated from time to time. We recommend reviewing the latest version on each visit. Users will be notified via their registered email address of any significant changes.

2. Account Registration

The following conditions must be met to open an account on Casino Guru:

• You must be at least 18 years of age. Registration by minors is strictly prohibited.
• Each person may hold only one account. Creating multiple accounts may result in all of them being suspended.
• All information provided at registration — including your name, date of birth, and mobile number — must be truthful and accurate.
• Keeping your account password confidential is entirely your responsibility. Sharing your password is not permitted.
• The registered mobile number and email address must remain active and functional.

Casino Guru reserves the right to reject any application, particularly if the information provided appears to be false or fraudulent.

3. Deposits & Withdrawals

The rules governing financial transactions on Casino Guru are outlined below. For more information, visit our Financial Transactions View page.

• Minimum deposit amounts vary by payment method. For bKash and Nagad, the minimum is ৳200.
• Deposits are generally instant — funds are credited to your wallet within 2 minutes.
• A minimum withdrawal amount of ৳500 applies. Withdrawals cannot be processed until KYC verification is complete.
• Withdrawals are recommended to be made via the same payment method used for the deposit.
• Withdrawal processing times: 15–30 minutes for mobile banking, and 2–24 hours for bank transfers.
• Casino Guru may request additional documentation for any transaction it deems suspicious.

Your balance can never go negative — on Casino Guru, you can only bet with funds you have deposited.

4. Bonuses & Promotions

Casino Guru regularly offers a range of bonuses and promotional deals. To take advantage of these offers, the following general rules apply:

• Each bonus offer carries its own specific terms, which are clearly stated alongside the offer.
• The welcome bonus applies to first-time registrants and depositors only.
• The specified wagering requirements must be met before any bonus funds can be withdrawn.
• Any attempt to abuse bonuses or claim them through multiple accounts may result in account suspension.
• Casino Guru reserves the right to modify or cancel any bonus offer, though benefits already in progress will not be affected.
• Bonus contribution rates may vary by game — slots may count at 100%, while table games may count at 20%.

5. Betting Rules

General rules for betting and gameplay on Casino Guru:

• Once a bet is confirmed, it cannot be changed. Please review everything carefully before hitting the confirm button.
• If a bet is voided due to a technical issue, Casino Guru guarantees a full refund of the stake.
• Sports Betting is available both before a match begins and in-play (live betting).
• If Casino Guru identifies an error or irregularity in any bet, it reserves the right to void that bet.
• Placing bets on opposite outcomes of the same match across multiple accounts ("arbitrage") is strictly prohibited.

Casino Guru uses internationally accredited software providers for its Live Casino games. The outcome of every game is determined by an RNG (Random Number Generator) or a live dealer.

6. Prohibited Activities

The following activities are strictly prohibited on Casino Guru:

• Creating or operating multiple accounts.
• Registering with false information or using another person's identity.
• Using bots, automated scripts, or any software to gain an unfair advantage.
• Attempting to exploit loopholes in bonus terms for monetary gain.
• Attempting to compromise the platform's security systems or engaging in hacking.
• Threatening, harassing, or engaging in abusive behavior toward other users.
• Money laundering or processing funds from illegal sources.

If any such activity is detected, Casino Guru may immediately suspend the account, forfeit any winnings, and notify law enforcement authorities if necessary.

7. Account Suspension & Closure

Casino Guru may temporarily or permanently suspend an account under the following circumstances:

• Serious violation of the terms and conditions.
• Failure to pass KYC verification or submission of false documents.
• Extended inactivity (more than 2 years).
• At the user's own request.

Users may also close their account at any time by contacting the support team. Before closure, any available balance will be eligible for withdrawal (provided no terms have been violated).

An account voluntarily closed on Casino Guru can be reopened, but only after a designated waiting period.

8. Privacy & Data Protection

Casino Guru takes user privacy very seriously. Our policies on data collection and use are as follows:

• Information provided at registration is used solely for account management and legal compliance purposes.
• Casino Guru never sells user data or shares it with third parties for advertising purposes.
• All data is protected with 256-bit SSL encryption.
• Certain information may be shared with relevant authorities as required by legal obligations.

For more information, visit our Privacy Policy Read page.

9. Responsible Gaming

Casino Guru believes online gaming is entertainment — not a source of income. We are committed to preventing excessive or compulsive gambling:

• Users can set daily, weekly, or monthly deposit limits.
• The self-exclusion feature allows you to temporarily remove yourself from the platform for a set period.
• If you feel that gambling is having a negative impact on your life, please contact support immediately.

More information and support resources are available in Casino Guru's responsible gaming section. For details, visit our Responsible Gaming View page.

10. Changes to Terms & Contact

Casino Guru reserves the right to modify these terms and conditions at any time. When changes are made:

• Registered users will be notified by email at least 7 days before any significant changes take effect.
• Continued use of the platform after any changes takes effect constitutes acceptance of the updated terms.
• Users have the right to close their account if they do not agree to any changes.

If you have any questions about our terms, please email the Casino Guru support team: support@casinoguru.im

Casino Guru is committed to maintaining an honest and transparent relationship with all users. If any term is unclear, don't hesitate to ask — we're always here to help.